New Client

New Client Check-In

Thank you for choosing our clinic! We look forward to meeting you.

To schedule an appointment, please call us at 920-648-2421.

Please note that our clinic does not use a traditional "waiting room." Lobby areas often increase patient (and owner) stress, with dogs barking or lunging at each other or at cats, so we carefully control pet traffic in and out of our building to prevent this.

To help us with this, please plan to call from the parking lot before coming into the building if you have a pet with you. If you don't have a phone, please leave your pet in your vehicle and come inside to check in. Thanks!

On the day of your appointment, please arrive a few minutes early to complete a brief form detailing your pets' medical history. You can speed up the check-in process by either completing the online form below, which will be sent to our office automatically when you finish it, or you can download our client registration form, print it, fill it out at home and bring it with you at the time of your visit.

As a new client, establishing the doctor patient relationship is a critical part of providing the best care for your pet. This first appointment, depending on your pet's health and the services required, should take approximately 40 minutes.

Please plan to bring in a fresh fecal (stool) sample.  You should collect this no more than 8 hours before your visit.  Samples should be about the size of a golf ball and free of yard waste or other contaminants.  You can collect the sample by turning a small plastic bag inside out and using it as a 'glove' to collect the fresh specimen.  Samples which have been frozen or otherwise exposed to extreme temperatures will not be viable.

Please understand that we can not prescribe for or provide diagnoses over the phone for animals that our doctors have not seen.

For your safety, and your pet's safety, we ask that all cats arrive in carriers and all dogs arrive on leash. If your dog is wearing a shock collar, please remove it before coming into the clinic, and leave the collar and any remote controls in your vehicle. If your dog is wearing a prong collar, please flip it inside-out for the visit. These devices create additional stress and anxiety for pets, and can interfere with veterinary care.

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Office Hours

Our Regular Schedule


8:00 am-7:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-6:00 pm


8:00 am-5:00 pm


8:00 am-12:00 pm