Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (920) 648-2421.

1. What are the clinic hours?

    Our clinic hours are as follows:
    Mondays                           8:00am to 7:00pm
    Tuesdays* & Thursdays       7:00am to 6:00pm
    Wednesdays                      8:00am to 6:00pm
    Fridays                             8:00am to 5:30pm
    Saturdays                         8:00am to Noon
    Sundays                           Closed

    *Please be advised that the clinic usually does not do surgeries on a Tuesday after 
     a holiday weekend.  On those days, we will open at 8 a.m. instead of 7 a.m.

2. Do I need to have an appointment?

    Yes, patients are seen by appointment.

3. What forms of payment do you accept?

     Cash, Check, Mastercard, Visa & Discover

4. Can I make payments?

    Payment is required at the time of service.

5. At what age can I have my pet spayed or neutered?

    Spaying or neutering can be done at approximately 6 months of age. All pets must be
    examined by our veterinarian and be up-to-date on vaccines prior to surgery to help
    determine whether your pet is healthy enough to undergo the surgical procedure. A pre-
    anesthetic blood screening will also be performed the morning of the surgery (see question
    #6).

6.  What is the pre-anesthetic blood screening?

   This is a blood test that is run here in the clinic the morning of surgery. It tests the organ
   functions, blood counts and clotting function of your pet. The pre-anesthetic blood
   screening is done to assure safety during surgery and to determine the ability to heal
   following surgery.

7.  Will my pet have to stay overnight?

   Pets having the following procedures do not have to spend the night:  spays, neuters,
   dentals and lumpectomies.  Declaw surgeries for cats and other orthopedic surgieries will
   require overnight stays.


8. How long do the sutures stay in after my pet's surgery?

   Procedures involving sutures require them to be removed 14 days following the surgery. 
   (Most spays and neuters do not have sutures that need to be removed.)

9.  Is it a good idea to let my pet have at least one litter?

    No, there is no advantage to letting your pet have one litter. However there are plenty of 
    advantages to having your pet spayed or neutered (preferably before their first heat
    cycle).  These advantages include decreasing the chances of breast tumors later in life,
    decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the
    desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life,
    helping prevent spraying and marking, and also decreases the surplus of unwanted puppies
    and kittens.

10.  Do you board pets?

   We do not have the space to board pets, however, we have listed below some kennel or pet
   sitter recommendations:

                           Kennels                                                          Pet Sitters
        Tender Touch Pet Care--920-699-4596        Jodi Annie the Pet Nanny--920-988-0209
        Camp Canine and Feline-608-249-3939        Red Rover Pet Sitting------920-390-0181